88hi Frequently Asked Questions
Everything Bangladesh players need to know about 88hi — accounts, payments via bKash and Nagad, cricket betting, bonuses, and keeping your experience safe.
This FAQ covers the most common questions asked by 88hi players across Bangladesh — from Dhaka to Chittagong, Sylhet to Khulna. Whether you are just getting started or looking for details on bKash withdrawals, BPL cricket betting rules, or bonus wagering requirements, you will find clear, honest answers here. If your question is not covered, contact our support team at [email protected] — available 24/7 in English and Bangla.
Account & Registration
How do I create an account on 88hi?
Creating an 88hi account takes under two minutes. Visit 88hi.cam and click the registration button, then enter your mobile number, choose a username and password, and confirm your age is 21 or above. You will receive an OTP on your Bangladesh-registered phone number to verify your account. Once verified, your account is active and you can make your first deposit via bKash, Nagad, or Rocket.
What documents do I need for KYC verification at 88hi?
88hi's KYC process requires a valid government-issued photo ID — your National Identity Card (NID), passport, or driving licence. You will also need to provide a clear selfie holding your ID. KYC is mandatory before your first withdrawal and is processed within 24 hours of submission. Residents from all divisions including Dhaka, Rajshahi, Barisal, Rangpur, Mymensingh, and Sylhet are welcome.
Can I have more than one 88hi account?
No. 88hi strictly permits one account per player. Duplicate accounts are detected automatically and will result in all associated accounts being suspended and any pending withdrawals forfeited. If you have lost access to your original account, contact [email protected] to recover it rather than opening a new one.
I forgot my 88hi password — how do I reset it?
Use the 'Forgot Password' option on the 88hi login page. Enter the mobile number linked to your account and you will receive an OTP to set a new password. The entire process takes under two minutes. If you no longer have access to your registered number, email [email protected] with your username and KYC documents for manual account recovery.
How do I close my 88hi account permanently?
To permanently close your 88hi account, contact [email protected] from the email address registered to your account and request account closure. Withdraw any remaining balance before submitting the request, as funds in a closed account cannot be processed after closure is confirmed. Account closure is typically processed within 3 business days.
Deposits & Withdrawals
How long does a bKash deposit take on 88hi?
bKash deposits on 88hi are credited instantly in most cases. After you send the payment from your bKash app and enter the transaction ID in your 88hi account, funds typically appear within 1-5 minutes. During peak hours — such as during a live BPL or IPL match — there may be a brief delay of up to 10 minutes. If your deposit is not reflected after 15 minutes, contact support with your bKash transaction reference number.
What is the minimum deposit amount on 88hi?
The minimum deposit on 88hi is ৳200 BDT via bKash, Nagad, Rocket, or Upay. There is no minimum deposit when using Dutch-Bangla Bank, BRAC Bank, or other supported bank transfer options, though bank transfers may take longer to process. The maximum single deposit amount varies by payment method — check your account dashboard for current limits.
How do I withdraw money from 88hi to Nagad?
To withdraw from 88hi to Nagad, log into your account, go to the Withdrawal section, select Nagad as your payment method, enter your Nagad wallet number and the BDT amount you wish to withdraw, then confirm. Withdrawals to Nagad are typically processed within 30 minutes to 4 hours. Your account must be KYC-verified before any withdrawal can be processed.
What is the minimum withdrawal amount on 88hi?
The minimum withdrawal amount on 88hi is ৳500 BDT for all payment methods including bKash, Nagad, and Rocket. There is no withdrawal fee charged by 88hi. However, your mobile wallet provider may apply its own transaction fees. Ensure your KYC is complete and that any active bonus wagering requirements have been met before requesting a withdrawal.
Are there any fees for deposits or withdrawals at 88hi?
88hi charges zero fees on deposits and withdrawals. The amount you deposit is the full amount credited to your gaming balance, and the amount you request to withdraw is the full amount sent to your bKash, Nagad, or Rocket wallet. Some bank transfer methods may incur third-party processing fees outside of 88hi's control — check with your bank directly if unsure.
Games & Gameplay
What cricket matches can I bet on at 88hi?
88hi covers a wide range of cricket betting markets for Bangladesh players, including the Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC ODI World Cup, Asia Cup, and bilateral series involving the Bangladesh Tigers. You can bet on match winner, top batsman, top bowler, total runs, and in-play live betting options during ongoing matches. Markets open as soon as official fixtures are announced.
Is 88hi available to play on mobile phones in Bangladesh?
Yes. 88hi is fully optimised for mobile browsers on Android and iOS. No app download is required — simply visit 88hi.cam in your phone's browser (Chrome on Android or Safari on iOS) and the site loads as a fast, app-like experience. The site is designed for the 540px mobile viewport and works smoothly on all major Bangladesh phone models including Samsung Galaxy, Xiaomi, and Walton devices.
How does Dragon Tiger work on 88hi?
Dragon Tiger is a simple two-card live casino game available on 88hi. One card is dealt to Dragon, one to Tiger — the higher card wins. You can bet on Dragon, Tiger, or a Tie. The Tie bet pays at higher odds but is less likely to occur. Games are hosted by live dealers and run in real time. Round results are instant, making it one of the fastest-paced games on the platform.
What is the RTP on 88hi slot games?
RTP (Return to Player) varies by slot title on 88hi. Most slots from Pragmatic Play and other providers on the platform carry an RTP between 94% and 97%. Specific RTP figures for each game are published in the individual game information panel — tap the information icon inside any slot to view it. Higher RTP means a better theoretical return over a large number of spins.
Can I play live casino games on 88hi at any time of day?
Yes. 88hi's live casino operates 24 hours a day, 7 days a week. Live dealer tables — including Baccarat, Dragon Tiger, Roulette, and Blackjack — are available at all hours with professional dealers. During peak Bangladesh Standard Time (BST, UTC+6) evening hours, additional tables with higher seat availability may be opened to meet demand.
Bonuses & Promotions
What welcome bonus does 88hi offer new players?
88hi offers a welcome bonus to newly registered players on their first deposit. The bonus amount and percentage match vary — check the current promotions page after logging in for the live offer. To claim the welcome bonus, opt in during the deposit process. Bonuses are credited to your gaming balance automatically once the minimum qualifying deposit is confirmed.
What are the wagering requirements for 88hi bonuses?
Wagering requirements on 88hi bonuses vary by promotion but are clearly stated in the terms of each offer. A standard rollover of 10x-30x the bonus amount is typical — meaning if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place ৳20,000 in total bets before that bonus converts to withdrawable cash. Cricket betting and slots contributions to wagering may differ — check the specific promotion terms.
Can I withdraw my bonus before completing the wagering requirement?
No. Bonus funds cannot be withdrawn until the full wagering requirement has been met. Your real-money balance (from deposits) is always withdrawable separately from your bonus balance. If you choose to withdraw before meeting the wagering requirement, any remaining bonus funds and associated winnings from that bonus will be forfeited. Contact [email protected] if you want to forfeit a bonus and withdraw your deposit balance.
Does 88hi offer free spins on slot games?
Yes. 88hi periodically offers free spin promotions on selected slot games, particularly from Pragmatic Play. Free spins may be awarded as part of the welcome bonus, as a reload bonus, or as a standalone promotion during special occasions like Eid, Pohela Boishakh, or the IPL season. Winnings from free spins are subject to the wagering requirements stated in the promotion terms.
Safety & Responsible Gaming
Is 88hi safe to play on in Bangladesh?
88hi uses 256-bit SSL encryption to protect all data transmitted between your device and the platform. Player funds are held separately from operational funds. All games use certified RNG (Random Number Generator) technology to ensure fair outcomes. 88hi does not sell or share your personal data with third parties for commercial purposes. We encourage players to use strong unique passwords and enable any available account security features.
What is the minimum age to play on 88hi?
The minimum age to register and play on 88hi is 21 years. This is a firm policy with no exceptions. All new accounts undergo age verification as part of the KYC process. Any account found to belong to a player under 21 will be immediately closed and any deposits returned. 88hi takes underage gambling extremely seriously and has zero tolerance for violations of this policy.
How do I set a deposit limit or self-exclude on 88hi?
To set a deposit limit, log into your 88hi account and navigate to the Responsible Gaming section of your account settings. You can set daily, weekly, or monthly deposit caps. Reductions take effect immediately; increases require a 24-hour cooling-off period. For self-exclusion — a voluntary break of 6 months to permanent — contact [email protected] directly. Our team processes self-exclusion requests within 24 hours.
What should I do if I think gambling is becoming a problem for me?
If gambling feels less like entertainment and more like a compulsion, act early. First, use the self-exclusion or take-a-break tools in your 88hi account settings. Then contact our support team at [email protected] — we respond within 4 hours and can guide you to professional support resources. Seeking help is a sign of strength. Our team is trained to handle these conversations with complete confidentiality and without judgment.
How do I contact 88hi customer support?
The best way to reach 88hi customer support is by email at [email protected]. Our support team is available 24/7 and responds in both English and Bangla. We aim to reply to all queries within 4 hours. For responsible gaming requests such as self-exclusion or deposit limit changes, responses are prioritised and processed within 24 hours. There is no telephone support line — email is the primary and most reliable contact method.